Contract Management People and Process Assessment

What it is

Process maturity and team readiness can't be assessed apart. This scorecard covers both: where your workflows are broken or undefined, and where your team has the skills, role clarity, and change tolerance to actually run them. It tells you whether your operation runs on documented process or on what's in people's heads.

Topics covered

- Documentation & Workflow Design: Whether processes are written down, with clear steps, handoffs, and decision points. - Exception Handling & Visibility: How painful non-standard contracts are, and whether bottlenecks are visible before they become problems. - Role Clarity & Skills: RACI definition and gaps in negotiation, technical proficiency, and data literacy. - Change & Stakeholder Engagement: Receptiveness across sales, procurement, and finance, and whether business partners are champions or roadblocks.